Return & Refund Policy

QIZHOU products are industrial equipment customized by model, battery, mast, tire and configuration. Return and refund terms are handled according to the confirmed quotation, contract and product condition.

Before shipment

Buyers may request model confirmation, configuration review, inspection photos or videos before shipment.

After shipment

If a product issue occurs, contact QIZHOU with order information, photos, videos and serial details. We will support diagnosis, spare parts and technical guidance according to the agreed warranty terms.

Contact

Email: qizhouxt@outlook.com
WhatsApp: +86 13315926318